Offer real-time assistance

This feature would give the ability to connect to real-time, human assistance if needed. This feature could connect to existing caretakers, family and friends, or third-party organization's paid support system. These assistants could either give text and voice support, or could take remote virtual control of the system to correct errors.

Related RtF projects and Discussion Groups

• Blindness and Low Vision Discussion Group (BLVDG)
• Cognitive Language and Learning Discussion Group  (CLLDG) 
• Deaf and Hard of Hearing Discussion Group (DHHDG)
• Physical Disability Discussion Group (PHDG)
• Deaf-blindness Discussion Group (DBDG)

Discussion by Disabilities (Benefits & Preferred Behaviors)

All

• The ability to contact a real person for live assistance can be very beneficial for users who are confused by the system and need some easy-to-understand assistance.